
IT Service Management
TSO is an established publisher of recognised titles in IT service management, attracting worldclass authors and serving the international market with timely content.
Key titles
Co-creating Value in Organizations with ITIL® 4

Co-creating Value in Organizations with ITIL® 4, is an essential read for every executive who is concerned about the long-term viability and value of their organization.
Available formats:
Metrics-based Service Management

Metrics-based Service Management publication is a great mix of a good theory and practical guidance providing the ingredients to design, build and run a measurement system.